SHIPPING POLICY

Overview

At Donnabelle Dresses, we do our best to process and deliver your order as quickly and securely as possible. Please review the shipping terms below for more information.

Shipping Destinations

We currently ship throughout the United States.

Order Fulfillment & Shipping Origin

Our products are shipped from our international fulfillment centers, including facilities located in China. This is reflected in the estimated delivery times shown below. All applicable shipping costs are covered by us, and you will not be asked to pay any additional import or customs fees on eligible orders.

Shipping Costs

We offer free shipping on all orders, with no minimum purchase amount.

Processing Time

Orders are processed within 1–2 business days (Monday to Friday), excluding weekends and public holidays.

Delivery Timeline

Estimated total delivery time is 7–12 business days from the date of purchase, comprising 1–2 business days of processing plus international transit time. Orders placed after 6:00 PM EST are processed the following business day.

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, customs processing, high-demand periods or events outside our control.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us at support@donnabelledresses.com with your order number within 4 hour after placing your order. After this window, or once your order has entered processing, we can no longer guarantee that changes or cancellations are possible.

Tracking

Once your order has been shipped, you will receive tracking details. This tracking information confirms that your order has been handed over to the carrier and is on its way to you.

Delivery Issues

If your package is marked as delivered but you have not received it, or if it arrives damaged, please contact us immediately at support@donnabelledresses.com so we can investigate and help resolve the issue.

By placing an order with Donnabelle Dresses, you confirm that you have read, understood and agreed to the shipping terms described in this policy.